FAQs

What makes 'Scrapbooking From the Inside Out' different from other kit memberships?

We create our kits around a different emotion each month - and give you all the support and encouragement you need to dream, imagine, hope, and wish through scrapbooking. We are an online community for scrapbookers doing the 'deep work' of creating rich and meaningful lives. Our kits will inspire you like nothing else to put your heart on the page.

When can I see a 'Sneak Peek' of next month's kit?

A sneak peek will be available on the website on the 25th of the month prior to the kit month. Click on the 'sneak peek' button on the homepage.

Where can I find ideas about how to use the kits?

On our inspiration page. There you'll find a wealth of ideas, including design team layouts, music, art, quotes, journaling prompts and thoughts about the monthly emotion.

How can I participate?

This isn't a community without you! Please join us on our message board to share ideas, thoughts, and feelings. You can also upload your layouts and projects to your very own user gallery to share with members of the Inside Out family.

When will the kits be available for purchase?

On the first of each month.

How do I purchase a kit?

You can buy a single kit, or purchase a monthly membership for greater savings. We offer 3 and 6 month memberships. Click here to go to our purchase page.

What is the price of your kits?

A single monthly kit, bursting with stunning, designer-coordinated paper, cardstock and embellishments, enough to make at least ten layouts, a few cards and a project, is only $43.95. If you purchase a membership, you can pay all at once, or in monthly installments. A 3 month membership is $41.95 per month and a 6 month membership is $39.95 per month. Each kit includes at least 12 pieces of patterned paper, 4 pieces of cardstock, two alpha sets, and a luscious array of ribbon, hard and soft embellishments, color, a mini stamp and more.

What are the advantages of buying a membership?

  • You'll save money: You'll save $24 by committing to a 6 month membership.
  • You'll save time: No driving from store to store to find the best and most imaginative products out there. No endless web surfing to locate that perfect piece of paper.
  • You'll save the hassle: No need to remember to purchase your kit each month. We'll take care of the billing and shipping and you can go create!

When does my subscription begin?

If the current month's kit is available, we'll bill you and start your subscription immediately. If that month's kit is sold out, your subscription will start with the following month.

What payment methods do you accept?

We accept payments through Paypal. You can easily and quickly set up an account there at www.paypal.com or use your existing Paypal account. Paypal accepts all major credit and debit cards, as well as bank account transfers.

When will my account be billed?

If you are a member, your account will be billed between the 1st and 5th of each month. For your first kit purchase, you will be billed immediately.

What are your shipping rates?

Kits will be shipped anywhere in the continental US via USPS Priority Mail (2-3 days to most locations) for a flat rate of $9.00.  Canada orders will be shipped via USPS First Class Mail for a flat rate of $9.00. If you order two kits, shipping will be $12.00, for three kits, $15.00, and for four or more kits, $18.00. All these prices will be included on your checkout page. If you live outside the US or Canada, we will contact you regarding actual shipping once we receive your order.

When will I receive my kit?

Kits shipped via USPS Priority Mail no later than the 5th of each month, or on the next business day of the 5th is on a weekend will typically arrive in 2-3 business days, but may take longer.  Packages shipping to Canada and other international destinations will arrive in 5-10 business days.

Do you ship internationally?

We're thrilled to be able to offer our kits to members worldwide. You'll be charged actual shipping costs. Please e-mail customer service for more details.

Which states require residents to pay sales tax?

Orders shipping to California residents will be charged local county and city sales tax.

Can I skip a kit?

Because our products are not thematic, but usable across all different styles and topics, we hope you'll be thrilled with these kits. But if you're not and you're a member, just let us know by the 5th of the month by e-mailing customer service, and we'll skip that month and extend your membership by one month. Please note that we can only allow one skipped month for 3-month memberships and 2 skipped months for 6-month memberships.

Can I return a kit?

Currently, we do not accept returns or issue refunds for kits shipped to you. As noted above, please contact us to skip a kit.

What if my kit arrives damaged?

We want you to be completely happy with your membership at Inside Out. While we never anticipate a problem, occasionally a package will arrive damaged. Please notify us within one week, and we will make arrangements with you to replace your kit at no cost to you. We'll ask you to return the damaged kit to us and will refund the shipping charges you incur.

Do I need to contact you to renew my membership?

We'll notify you a month before your membership will expire.

Can I cancel a subscription?

3 and 6 month memberships are subject to a cancellation fee of $5.00 and $20.00 respectively.

Can I purchase a gift certificates?

Absolutely! What could be a better gift than the gift of expression? Please email customer service to purchase a gift certificate for a friend or loved one.

Can I join your Design Team?

We're always looking for amazing scrapbookers with art, heart and soul to inspire the rest of us. We'll post design team calls on the message board regularly with more details.

 

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